Pharmacy First Service support materials for Community Pharmacy & General Practice

NHSE Midlands presentation for GP practice staff:

January 2024 PF for General Practices Jan 24

CPE resources aimed at GP

New Pharmacy First materials aimed at GPs – Community Pharmacy England (cpe.org.uk)

STW Pharmacy First sign up as at 31/01/24:

STW Pharmacy First sign up 310124

Document to support GP practices in setting up their secure email address:

PEM Setting your secure email address

ENT Flyer for GP’s:

Pharmacy first ENT flyer Pharmacy First Supporting Information Stakeholders GP

Video’s talking through the 7 clinical pathways: 

Pharmacy First clinical pathways resources – Community Pharmacy England (cpe.org.uk)

PGD’s and Protocols for 7 clinical pathways: 

PRN01010_Pharmacy-First-Service-Master-Patient-Group-Direction-PGD-and-Protocol-Authorisation-Sheet_January-20.docx (live.com)

Pharmacy First PharmOutcomes training video: 

PharmOutcomes has released a useful training video for the Pharmacy First service which is available on their media site. The video is less than 15 minutes and is a recommended watch for those pharmacies who will be using PharmOutcomes for the service:

Pinnacle Media (pharmoutcomes.org)

Virtual Outcomes training for Community Pharmacy staff: Free to all STW providers

Pharmacy Training – Virtual Outcomes

Virtual Outcomes training for GP Practice Staff and Urgent Care Providers. Free to all STW providers. 

Course Objectives

  • To understand what 3 elements make up Pharmacy First
  • To understand which conditions community pharmacists can supply medicines for under Clinical Pathway Consultations
  • To understand what safeguards have been put in place to safeguard AMR
  • To understand what community pharmacists include when completing a Clinical Pathway Consultation and what the possible outcomes could be.
  • Course length – 16 minutes

Online Event (workcast.com)

EMIS Patient Access Video: https://www.youtube.com/watch?v=pyQUfUR2lz0&feature=youtu.be

EMIS training video: https://future.nhs.uk/gf2.ti/f/1336450/122774277.1/MP4/-/CPCS%20EMIS%20Training%20film%20V7.mp4

CPCS EMIS training: video: https://future.nhs.uk/gf2.ti/f/1336450/122774277.1/MP4/-/CPCS%20EMIS%20Training%20film%20V7.mp4

NHSX VC Guidance:

NHSX Pharmacy Video Consultation Guidance v0.24

7 clinical conditions inclusion/exclusion summary document

Useful contacts:

111 Provider – DHU
111 & IUC CAS clinical contact details via 111: NHS111 PharmFirst Actions Poster v1

OOH Provider: Shropdoc, Unit A, 3 Longbow Close, Shrewsbury,  SY1 3GZ

Key contact-  Sue James ( Call Centre Manager) sue.james@shropdoc.nhs.uk

Promotional resources
CPE shared folder contains a variety of posters, social media content, videos and digital screen graphics, and small flyers for prescription bags. Meanwhile, following the launch of NHS England’s ‘Think Pharmacy first’ campaign,  their campaign materials are also now available for pharmacy teams to use.

Patient information sources
CPE has also published a resource containing all the patient-facing leaflets/website links listed in the PGDs and treatment protocol.